FAQ

Here are four warning signs that may indicate it might be time to consider at-home care for your loved one:

1. Changes in balance, mobility, and function
2. Changes in the home environment (for example: inconsistent housekeeping, piles of mail or laundry, or expired food)
3. Unexpected weight loss
4. Unexplained dents in a car, auto accidents, or evidence of unsafe driving

Blue Water Homecare provides compassionate, personalized, professional care, conducted with dignity and respect and offering complete transparency across all of our services. Our goal is to provide comfort to your loved one, while affording them the invaluable sense of independence that comes with aging in place, or at home.

We also aim to offer you much-needed respite and ease your stress as the guardian of their well-being.

Blue Water Homecare offers home care and hospice services throughout Central Texas. In addition to Austin and nearby towns, we also have a presence in Hill Country communities including Burnet, Marble Falls, Kingsland, and Horseshoe Bay. We are eager to help you and your loved one get the care you need.

While Blue Water Homecare is not an emergency service, you will always be able to reach us when needed. Our phones are answered 24 hours a day, 365 days a year. We can always be reached at 512-872-2955.

We offer 24/7 private homecare, hospice and end-of-life care, dementia and Parkinson’s support, respite care, and specialized services for veterans and their families.

Yes. Blue Water Homecare is licensed by the Texas Department of Health and Human Services (agency number: 018520).

Yes. Blue Water Homecare insures all of our caregivers for your peace of mind. All caregivers also undergo a thorough background check and must complete rigorous training programs.

We have an extensive matching system to pair the perfect caregiver to your loved one’s individual needs. This includes addressing the necessary training, specialized skills, and preferences that your family has designated as essential. We will work tirelessly to ensure compatibility so that you are matched with the ideal Blue Water Homecare family member.

Most care plans can start within 24–48 hours after the initial consultation and assessment. We can even start the same day if needed as fast as 2 hours. 

The best way to find out is to contact Blue Water Homecare for a free in-home assessment.

We consider a family’s individual needs very seriously and recognize that what is right for one family may not be right for another.  One of the most helpful tools in designing a care plan is to visit the home setting. We can schedule your assessment any time that is most convenient for your schedule, whether during the day, nighttime, or on weekends.

Following this visit, our experienced caregivers will create and implement a personalized care plan for your loved one.

We work with many facilities throughout the Austin area. Your loved one will benefit from the same personalized attention in a care facility that we provide at home.  Hiring a caregiver to come in allows for more one-on-one time than the resident facility may be able to offer.

Working with your family to find the best-suited caregiver at the exact time you need them is something we pursue at Blue Water Homecare with laser focus. We know that keeping to a regular routine will often elicit a more positive response from the person receiving care, so we will do everything we can to strictly adhere to your scheduling requests.

Working with your family to find the best-suited caregiver at the exact time you need them is something we pursue at Blue Water Homecare with laser focus. We know that keeping to a regular routine will often elicit a more positive response from the person receiving care, so we will do everything we can to strictly adhere to your scheduling requests.

Our hospice team provides pain and symptom management, emotional and spiritual support, equipment delivery, and guidance for families every step of the way.

Medicare and Medicaid typically do not pay for the types of services provided by Blue Water Homecare. However, certain insurance policies and other healthcare plans can help offset the cost of aging in the home. During certain stages of life, in-home care can typically prove less expensive than assisted living while providing much more personalized care that is better tailored to your loved one. We can help you navigate any policy to ensure that you receive the greatest coverage.

We offer flexible, responsive care adjustments. If your loved one’s condition worsens or an acute event occurs, we re-evaluate the care plan and provide additional hours or a higher level of service immediately. Our goal is to transition seamlessly so the individual remains comfortable and families aren’t left scrambling for help.

Yes. Our caregivers and nursing staff collaborate with the individual’s physician, facility case manager, or therapist when applicable. We join care meetings, share updates, follow care protocols and assist with communication so your loved one receives consistent, unified support.

We provide care around the clock, including holidays, weekends and out-of-town requests. If you plan a vacation or special trip, we’ll schedule a trusted caregiver to cover the time away and provide detailed updates so you stay connected and confident throughout your absence.

While we’re a homecare and hospice provider (not an equipment supplier), we help coordinate necessary resources. If a client requires a walker, lift, home modifications or fall-risk assessment, our RN will make recommendations and assist you in locating trusted vendors. We also integrate those tools into the care plan to ensure safe mobility and independence.

Yes. We offer temporary or short-term care plans to help during recovery or to give family caregivers a break.

Absolutely. Our caregivers receive specialized training to provide safe, compassionate care tailored to memory and movement challenges.

Call us or request a consultation on our website. We’ll meet with you to create a personalized care plan and schedule services quickly.

Yes. Whenever possible, we match caregivers who can meet language and cultural preferences to help families feel comfortable and understood.

Yes. We start with a thorough assessment of daily routines, mobility and safety needs to help families understand the right level of support. From there, we create a plan that fits the individual and can be adjusted over time.

We offer flexible scheduling to accommodate both short and longer visits. Whether your family needs minimal support or more frequent care, we can tailor services to match your routine.

Absolutely. Our caregivers receive specialized training in dementia and Alzheimer’s care, including communication techniques and safety approaches that help reduce stress and support daily comfort.

Yes, our caregivers can help with timely medication reminders as part of daily routine support. This helps ensure consistency and reduces the chance of missed doses.

We offer both overnight and continuous care options for individuals who need extra support, safety monitoring or help during the night. These services are customized to fit each family’s situation.

Yes. Family involvement is encouraged, and we work closely with you to create a plan that respects your loved one’s preferences and daily rhythms.

We keep communication open and ongoing. Families can expect regular updates and are always welcome to reach out with questions or requests.

Yes, respite care is available for families who need temporary relief. This allows caregivers to rest, travel or attend to personal needs while knowing their loved one is in good hands.

Definitely. Care plans are reviewed regularly, and we can increase, decrease or modify services as needed to match evolving health or lifestyle needs.

We can assist with safe, accompanied transportation to medical appointments, errands or social activities. This support helps individuals stay connected and maintain independence.

Yes, we provide in-home hospice assistance focused on comfort, dignity and family support. Our team works alongside hospice providers to ensure compassionate, consistent care.

Yes. We assist with mobility, daily activities, personal care and household tasks to support a safe and steady recovery at home.

Yes. We are always seeking skilled and compassionate caregivers. We would love to hear from you. Please check here to inquire about job opportunities.

We hire more Certified Nursing Assistants (CNAs) than other agencies in the area, and our compensation is above the market rate. We have a dedicated mentor program to help support caregivers in our field, and we offer additional resources for caregivers planning to pursue nursing as a career.